The service was OUTSTANDING!!! Brandon Cook and his Team went way beyond to help us out. We were on our way to Flaming Gorge with an old vintage travel trailer when we got a flat. We also found out it had a bent rim. So while we were vacationing at Flaming Gorge they located tires and rims (lots of phone calls on Brandon's part) for this old travel trailer and had us running by the time we were ready to return home. They were the best!
I stopped here on my way home with a tire concern. Ryan and the staff were friendly and very helpful. The best part was my tire was fixed in less than an hour! He also gave me my local recommendations when my tire services were needed. Highly recommend!
Ryan was awesome. He has treated us great ever time we have been in. Big O in Vernal has treated us very good with tires and services on two vehicles.
Was visiting Dinosaur National Park on Labor Day weekend. Our vehicle overheated and needed service asap. It being a holiday weekend other businesses were closed. We got to Big O an hour and half before closing but our vehicle was still being towed from Jensen. It showed up right before closing. Steve and Cody went above and beyond to help an "out of towner" out. They stayed until the job was done and really made us feel like family. Cody made sure everything was good to go for the journey back to Denver. We were lucky to be at a place that cared enough to make sure we got back on the road. Now back in Denver, I wanted to congratulate you on the team you have at your business. I also wanted to thank your team for their understanding and one of a kind customer service that we all hope to have and experience on the daily.
I took two of my young grand-kids to dinosaur land last week during their spring break from school. We live in Logan about 4 hours away. As we arrived in Vernal on Thursday evening I noticed an unusual sound coming from my right front wheel. Being away from home I was naturally worried about car trouble in a strange town. I took the car into Big O first thing Friday morning hoping that the repairs would not occupy the total of our vacation day and vacation money. As I walked up to the building I was met by Ryan Westover even before entering the building. He had nothing but service written across his face and in his offers to help. Within 20 minutes my car was checked and a rock was removed from inside the brake and I was sent on my way. I tried to pay for the service but was turned down. Bryan asked only that I pass it forward. I have never had such speedy and pleasant service. Thanks Big O, and especially Ryan.
Big O Tires is a US Car Repair based in Vernal, Utah. Big O Tires is located at 2045 W Highway 40, Vernal, UT 84078, USA.
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